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  • Writer's pictureBec Chapman

Upcoming Changes to Billing

Hi All,

Just a notice about upcoming changes to payment/cancellation policy.

As it stands, payment is to be received by 5:30pm day prior to booking. As of the 1st of September payment will be required at time of booking. Similar to how the phone bill works 🙂 this change is to ensure bookings are attended and no one is left at a disadvantage for availability, and also so that cancellations and no-show fees aren’t dodged. My time is money sorry folks!

Where I have to cancel due to weather, illness or other unfortunate event, payments will be transferred to the rescheduled date.

I am working on an automated booking and reminder system, but technology is not my best friend, dogs are 😅

Thankyou all for your understanding

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